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The Digest

Fixing a Running Toilet Yourself

Nine times in ten, a running toilet wants a fresh flapper or a float tweak.

  • Step-by-step, written from real jobs
  • Tools to have ready and safe stopping points
  • Where to stop and hand it to a licensed plumber
Modern bathroom interior with sleek faucet
  • Licensed plumbing trade
  • Camera before digging
  • Written job notes
  • Phone-only booking

Summary card

Nine times in ten, a running toilet wants a fresh flapper or a float tweak.

A toilet that never stops refilling burns through litres without a sound. Usual suspects: a seal that no longer seats, a lift chain pulled taut or kinked, and a float set high enough that water trickles down the overflow pipe.

Close the stop behind the toilet and flush once to drain the tank. Inspect the rubber seal for warping or crust. Give the lift chain a touch of slack, roughly one link. Lower the float until the water settles a finger-width under the overflow rim. A fill valve that keeps hissing is worn out; swap it.

Since replacement seals are sized to the flush valve opening, carry the worn one to the hardware counter.

The procedure

  1. Take off the tank cover and watch one full flush
  2. Check the chain length
  3. Drop the float a notch if water reaches the overflow pipe
  4. Replace a warped flapper
  5. Replace the fill valve if it hisses

Tools to have at hand

  • Replacement flapper
  • Adjustable wrench
  • Sponge

Do it in this order

  1. 01

    Lift the tank lid and look at the water level

  2. 02

    If the water flows into the overflow tube, lower the float

  3. 03

    If the flapper is warped, replace it

  4. 04

    Set the flapper chain with about a half inch of slack

  5. 05

    Flush and listen for the tank to stop filling

A tank that never stops filling sends water to the sewer around the clock. Usually a flapper or float setting cures it.

Whitby Plumbing, from the job

Stop and phone a plumber if

  • The flush valve is cracked
  • The toilet keeps running after a new flapper
  • Water leaks at the base

Notes for Whitby

Region of Durham water bills reflect usage; a running toilet adds up.

When the desk should take over

Ring the desk if the toilet still runs after these steps or the shut-off is stuck.

Keep reading

From the guide shelf

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